This program series is comprised of five individual programs designed for new frontline supervisors, project leaders, group leaders, those with little formal training in leadership, or individuals anticipating stepping into supervisory leadership roles will also benefit from this program.
The courses cover the essential competencies needed to supervise and lead others to greater individual, team, and organizational performance. For experienced supervisors, the twenty short courses offer a comprehensive skill update. For people expected to move into supervision, the courses are excellent preparation.
CPE 3010 Supervisory Fundamentals (16 hrs.)
CPE 3011 Understanding Supervisory Roles and Functions (4 hrs.)
CPE 3012 Fostering Effective Communication (4 hrs.)
CPE 3013 Building Collaborative Interpersonal Relationships (4 hrs.)
CPE 3014 Promoting Contemporary Leadership Practices (4 hrs.)
CPE 3021 Performance Management (16 hrs.)
CPE 3021 Creating a Climate of Motivation and Engagement (4 hrs.)
CPE 3022 Shaping Performance Expectations (4 hrs.)
CPE 3023 Developing Performance Coaching Techniques (4 hrs.)
CPE 3024 Addressing Difficult Performance Situations (4 hrs.)
CPE 3030 Teamwork and Cooperation (16 hrs.)
CPE 3031 Understanding Team Roles and Responsibilities (4 hrs.)
CPE 3032 Developing Team Skills and Processes (4 hrs.)
CPE 3033 Resolving Team Challenges (4 hrs.)
CPE 3034 Enhancing Influence and Negotiation Skills (4 hrs.)
CPE 3040 Workplace Improvement (16 hrs.)
CPE 3041 Applying Systematic Problem Solving (4 hrs.)
CPE 3042 Implementing Time and Priority Management (4 hrs.)
CPE 3043 Facilitating Effective Meetings (4 hrs.)
CPE 3044 Understanding and Resolving Conflicts (4 hrs.)
CPE 3050 Workplace Excellence (16 hrs.)
CPE 3051 Framing Customer Perceptions and Expectations (4 hrs.)
CPE 3052 Creating a Culture of Continuous Improvement (4 hrs.)
CPE 3053 Identifying and Implementing Improvement Initiatives (4 hrs.)
CPE 3054 Presenting Initiatives with Confidence (4 hrs.)