As a supervisor, you must define jobs, hire and train staff, and monitor and evaluate employee performance. These tasks are not easy and are further complicated by the increasing complexities of the modern workplace.
This course is an introduction to the supervisory roles and functions in today's work environments. It includes exercises and activities that help you examine the supervisor's role, and that will increase your awareness of the competencies and practices associated with success. At the end of this course you should be able to:
+ Identify the typical roles and functions of leaders.+ Describe the key skills and competencies associated with effective supervision.+ Explain the leader's responsibilities for functioning legally, safely and ethically.+ Describe the role of the supervisory leader as change agent.+ Understand the importance of following the chain of command.
Wesley E. Donahue, Ph.D., PE, PLS, PMP, 6σ Black Belt (This email address is being protected from spambots. You need JavaScript enabled to view it.), is the course Master Instructor. Formerly, he was the director of Penn State Management Development, a self-supporting provider of education and training services to business and industry clients around the world. Before joining Penn State, he was co-founder and executive vice president of a manufacturing and specialty engineering firm; manager of corporate development and international manager of technology for a Fortune 200 company; and, professional associate of a worldwide provider of technical management professional services.
