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Resource Management Competency Cluster
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Supervisory Management
Supervisory Management
CPE 3011 Understanding Supervisory Roles and Functions
CPE 3012: Fostering Effective Communications
CPE 3013: Building Collaborative Interpersonal Relationships
CPE 3014 Promoting Contemporary Leadership Practices
CPE 3021: Creating a Climate of Motivation and Engagement
CPE 3022: Shaping Performance Expectations
CPE 3023 Developing Performance Coaching Techniques
CPE 3024 Addressing Difficult Performance Situations
CPE 3031 Understanding Team Roles and Responsibilities
CPE 3032 Developing Team Skills and Processes
CPE 3033 Resolving Team Challenges
CPE 3034 Enhancing Influence and Negotiation Skills
CPE 3041 Applying Systematic Problem Solving
CPE 3042 Implementing Time and Priority Management
CPE 3043 Facilitating Effective Meetings
CPE 3044 Understanding and Resolving Conflicts
CPE 3051 Framing Customer Perceptiosn and Expectations
CPE 3052 Creating a Culture of Continuous Improvement
CPE 3053 Identifying and Implementing Improvement Initiatives
CPE 3054 Presenting Initiatives with Confidence
CPE 3091 Adhering to General Service and Regulatory Obligations
CPE 3092 Understanding Financial and Operational Metrics, Grants and Fundraising
CPE 3093 Examining Curriculum and Academic Affairs
CPE 3094 Understanding the Enrollment Management Process
CPE 3308 Interviewing and Selection Techniques_Practice Questions
CPE 3309 Solving Problems and Making Ethical Decisions
CPE 3508 Legal Aspects of Business for Supervisors
CPE 3303 Appreciating Generational Differences in the Workplace
CPE 3311 Achieving Customer Service Excellence
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