A development-focused culture helps ensure the success of both individuals and organizations. Knowing how to give and receive feedback are critical skills for job success.
This course is designed to build your skills and confidence in giving and receiving feedback in the workplace. When you receive feedback – whether in casual conversation or a more formal meeting – you gain information that can help you improve your performance and align better with your organization’s goals, values and priorities. At the end of this course you should be able to:
+ Describe the characteristics of effective and ineffective feedback.
+ Relate feedback to your organization’s goals, values and priorities.
+ Give and receive feedback in person and in writing.
+ Prepare for one-on-one meetings and follow-up meetings after making changes.
+ Understand how giving and receiving feedback contributes to improved job performance.