Change can provide an opportunity rather than a problem. It brings a chance to involve others in planning and implementing change, which is more productive than managing employee resistance to change. As a leader, you are responsible for managing these processes in your sphere of influence.
This course covers essential tools and concepts for understanding, supporting, and managing change in your organization. At the end of this course you should be able to:
+ Communicate effectively about the change process.+ Involve others in planning and executing change.+ Overcome resistance to change.+ Recover from disruptions caused by change.+ Connect change to positive performance outcomes.
Wesley E. Donahue, Ph.D., PE, PLS, PMP, 6σ Black Belt (This email address is being protected from spambots. You need JavaScript enabled to view it.), is the course Master Instructor. Formerly, he was the director of Penn State Management Development, a self-supporting provider of education and training services to business and industry clients around the world. Before joining Penn State, he was co-founder and executive vice president of a manufacturing and specialty engineering firm; manager of corporate development and international manager of technology for a Fortune 200 company; and, professional associate of a worldwide provider of technical management professional services.
