Excellence does not come easily. Past accomplishments are in the past. A culture of excellence requires that organizations work toward improvement, always looking for ways to make things better.
This course helps you examine your understanding of continuous improvement and your role in the process. You will learn how your behavior, for example, your decisions and how you train your staff, promotes excellence or not, and what you can do to make it so. At the end of this course you should be able to:
+ Describe the impact that leaders can have on safety, performance and improvement initiatives.+ Explain the process of observing for unsafe acts and providing proactive feedback.+ List common tools used in continuous process improvement initiatives.+ Explain the purpose and use of common process improvement tools.+ Describe what leaders can do to promote safety, resource stewardship, and continuous improvement.
Wesley E. Donahue, Ph.D., PE, PLS, PMP, 6σ Black Belt (This email address is being protected from spambots. You need JavaScript enabled to view it.), is the course Master Instructor. Formerly, he was the director of Penn State Management Development, a self-supporting provider of education and training services to business and industry clients around the world. Before joining Penn State, he was co-founder and executive vice president of a manufacturing and specialty engineering firm; manager of corporate development and international manager of technology for a Fortune 200 company; and, professional associate of a worldwide provider of technical management professional services.
