Organizations realize that teams make the seemingly impossible possible. Productive teams generate better results than any individual can provide. The problem is that it takes a special skill set to manage teams. Leaders must be skillful at using influence and negotiation in managing team difficulties.
This course examines your team management skills. You will learn how leaders and members influence the group, how to negotiate, and how to guide the team to greater productivity. At the end of this course you should be able to:
+ Understand the importance of applying positive influence strategies to achieving meaningful results.+ Identify the components and goals of effective negotiation.+ Recite your strengths and weaknesses toward negotiation and influencing others.+ Develop skill and confidence for a variety of influence and negotiation situations.+ Apply techniques to achieve positive results in real negotiation and influence situations.
Wesley E. Donahue, Ph.D., PE, PLS, PMP, 6σ Black Belt (This email address is being protected from spambots. You need JavaScript enabled to view it.), is the course Master Instructor. Formerly, he was the director of Penn State Management Development, a self-supporting provider of education and training services to business and industry clients around the world. Before joining Penn State, he was co-founder and executive vice president of a manufacturing and specialty engineering firm; manager of corporate development and international manager of technology for a Fortune 200 company; and, professional associate of a worldwide provider of technical management professional services.
