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Supervisory Management

The supervisory management cluster outlines the skills that managers must possess, including mentoring, adaptability and resilience, problem-solving, decisiveness, conflict management, teamwork, persuasion and negotiation, client focus, and…

Courses in this category:

As a supervisor, you must define jobs, hire and train staff, and monitor and evaluate employee performance. These tasks ...

Leadership is all about communication. You must communicate with your team, your peers, and your management. Without...

Being a constructive leader requires that you continually work to improve your relationship skills. You must develop...

An effective supervisor is also a role model and a leader. Understanding the theories of leadership and how to develop...

An organization with a culture of engagement and empowerment expects excellent from its employees. However, to perform...

Before employees can be excellent workers, they must first understand what is expected of them. As a leader, you must...

A culture of excellence focuses on employees and recognizes that employees are an organization’s most valuable...

You will never have a perfect employee, and you will have some who need more direction than others. You must review...

Working effectively in teams is crucial to your success in today’s workplace. As a leader, you will manage...

Organizations gather workers with complementary skills and knowledge and coordinate their efforts to achieve work...

Effective teams can accomplish more than individuals working alone. But the key is “effective teams.” For example,...

Organizations realize that teams make the seemingly impossible possible. Productive teams generate better results than...

While they may not be your favorite activities, decision making and problem solving are among the most important things ...

As a leader, many demands are placed on your time. Getting everything done on schedule sometimes seems to be...

Collaboration is necessary for every organization. When people use their collective intelligence, they can achieve more ...

As a leader, it is inevitable that you will encounter conflict in your team. Some conflict can serve to spark new...

No organization could exist without customers or clients. Thus, it is only reasonable that you and your employees...

Excellence does not come easily. Past accomplishments are in the past. A culture of excellence requires that...

Have you heard that necessity is the mother of invention? It is true. But it is also true that we need to seek...

The best idea is meaningless if you cannot get others to listen. For example, where would be if Martin Luther King Jr....

Being an educator is one of the most important jobs. Supervising educators is, thus, perhaps even more important. As a...

Numbers tell the story. Whether you are an accountant or you have no interest in spreadsheets, as a leader you know...

Academic governance is the process through which academic policies are decided. Participants vary from institution to...

As an educational leader, you perform a variety of functions. One of these is probably related to enrollment with such...

For the first time in American history, many workplaces are populated with members from five generational groups,...

It is critical to hire the right person for the position or endure the consequences. Hiring an inappropriate person can ...

Leaders are paid to solve problems and make decisions, and to be an effective leader you must develop these skills. For ...

Laws and policies are created to protect both people and organizations, not to punish. That said, the prevention of...