You will never have a perfect employee, and you will have some who need more direction than others. You must review performance with all employees and work with underperforming employees to help them understand and meet your expectations.
This course shows you how to manage employee performance. From conducting performance reviews to managing employees who are struggling, this course will enhance your coaching skills and help you become a better leader. At the end of this course you should be able to:
+ Evaluate how to follow up on performance improvement conferences or interventions.+ Assess how to approach difficult or troubled employees with poor performance.+ Describe how to maintain focus during performance improvement discussions.+ Identify criteria that can be used to evaluate success in a performance intervention.+ Document and develop performance improvement plans that produce desired results.
Wesley E. Donahue, Ph.D., PE, PLS, PMP, 6σ Black Belt (This email address is being protected from spambots. You need JavaScript enabled to view it.), is the course Master Instructor. Formerly, he was the director of Penn State Management Development, a self-supporting provider of education and training services to business and industry clients around the world. Before joining Penn State, he was co-founder and executive vice president of a manufacturing and specialty engineering firm; manager of corporate development and international manager of technology for a Fortune 200 company; and, professional associate of a worldwide provider of technical management professional services.
