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Professional Competence

All leaders need to develop a variety of soft skills, which are included in the professional competency cluster. They include self-management, interpersonal skills, the capacity to learn and use new information, as well as verbal and written…

Courses in this category:

A culture of excellence requires a focus on ethics and personal responsibility, all of which help us to offer the best, ...

Free Course if you use code ETHICS Ethics are a type of guide that people use to make sure that their behavior is...

In our modern world where ideas and opinions travel across town, and across the globe, at the speed of light,...

This is a course about application and developing the habit of good ethics. Everything that people do consistently...

It is difficult to identify a skill set more important in today’s workplace than the ability to communicate...

When problems arise, you may find that the cause is a failure to communicate, or you may discover a conflict that must...

There are likely many different demands placed upon your time, your energy and your attention. Getting everything done...

Studies show that most of us want to feel that we contribute and that managers appreciate our work. To be a valued...

Organizations that promote employee engagement outperform organizations that do not. Absenteeism, turnover, safety...

Research indicates that emotional intelligence (EI) accounts for 58 percent of success in work and life (Van Camp,...

Most of us have room to improve our communication with our coworkers, managers, and customers. Sometimes we are not...

How we respond to conflict can have both positive and negative effects on productivity, employee stress and health,...

Teamwork is critical to productivity in any organization, but not all teams are successful. What makes the difference...

A development-focused culture helps ensure the success of both individuals and organizations. Knowing how to give and...

Today it is the rare workplace that is not diverse, either in employees, customers, or suppliers, and often all three....

Did you know that public speaking is reportedly the number one fear? The second greatest fear is death! The best idea...

Oftentimes, people try to avoid writing because they are uncomfortable with it. This discomfort may be due to the fact...

Although everyone has had to take certain required English courses during school, it may have been years since you were ...

The United States offers enormous potential for foreign businesses wishing to expand; however, to succeed in the US...

The world isn’t globalizing—it is already global. As both producer and consumer, the Asian market has enormous...

Taiwan is a modern and industrialized megalopolis full of potential. The island nation already possesses a flourishing...

South Korea’s economic achievements and rich culture were revealed to the world in 1988 when they hosted the 24th...

In the past decade or so, India has emerged as a rising star on the international business scene. Whether you are...

From its Eurasian geographical position and extremes in climate to its changing political regimes and conflicting...

Brazil shares a border with almost every other country in South America—only Chile and Ecuador are untouched—and...

Guatemala, officially called The Republic of Guatemala, is a Central America country with coastlines on two oceans,...

The Cooperation Council for the Arab States of the Gulf (Still colloquially referred to as the Gulf Cooperation Council ...