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CPE 2207 Enhancing Workplace Relationships

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Overview/Learning Objectives

Course Description

Studies show that most of us want to feel that we contribute and that managers appreciate our work. To be a valued employee, you need skills to nurture relationships with the leadership above you, as well as with customers and peers.

This course describes four common interpersonal communication styles and explains how people learn in different ways. It also identifies actions you can take to strengthen your work relationships and build trust with your co-workers. At the end of this course you should be able to:

+ Describe characteristics associated with high-quality work relationships.
+ Identify the ways in which you can build trust with co-workers.
+ Explain what is meant by social or interpersonal style and describe the characteristics of the four common interpersonal styles.
+ Explain what is meant by learning style and describe the characteristics of at least three common learning styles.
+ Identify actions you can take to strengthen work relationships.

Price

Plan Name Price
Unlimited: $ 94

Course Documents

Instructor

Dr. Wesley E. Donahue, PE, PMP

Wesley E. Donahue, Ph.D., PE, PLS, PMP, 6σ Black Belt (This email address is being protected from spambots. You need JavaScript enabled to view it.), is the course Master Instructor. Formerly, he was the director of Penn State Management Development, a self-supporting provider of education and training services to business and industry clients around the world. Before joining Penn State, he was co-founder and executive vice president of a manufacturing and specialty engineering firm; manager of corporate development and international manager of technology for a Fortune 200 company; and, professional associate of a worldwide provider of technical management professional services.

Studies show that most of us want to feel that we contribute and that managers appreciate our work. To be a valued employee, you need skills to nurture relationships with the leadership above you, as well as with customers and peers.

This course describes four common interpersonal communication styles and explains how people learn in different ways. It also identifies actions you can take to strengthen your work relationships and build trust with your co-workers. At the end of this course you should be able to:

+ Describe characteristics associated with high-quality work relationships.
+ Identify the ways in which you can build trust with co-workers.
+ Explain what is meant by social or interpersonal style and describe the characteristics of the four common interpersonal styles.
+ Explain what is meant by learning style and describe the characteristics of at least three common learning styles.
+ Identify actions you can take to strengthen work relationships.

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