Resource Management Competency Cluster
Professional Competence Competency Cluster
Supervisory Management Competency Cluster
Organizational Leadership Competency Cluster
Technical Acumen Competency Cluster
Some people seem to be born leaders and some seem to be blessed with talents that make them outstanding employees. The truth is, anyone can develop the ability to become an exemplary performer, particularly if that person is paired with an effective coach. Successful coaching benefits both the employee and the organization. While traditional training can increase productivity by over 20%, training and coaching combined can result in nearly a 90% increase in productivity (TCS, 2012).
This course helps you develop a deeper understanding of what it means to coach and lead employees to exemplary performance. At the end of this course you should be able to do the following:
+ Understand what exemplary performance is, why it is important, and how to support an employee in achieving this level of performance.+ Recognize successful leadership coaching.+ Learn from positive coaching models.+ Become aware of leadership coaching challenges.+ Use leadership coaching strategies to become an exemplary performer and/or support another in becoming exemplary.