Today, many businesses are global, and global markets are changing rapidly. The knowledge needed to work effectively in these markets may seem hard to come by, but the skill set can be learned.

This course covers essential tools and concepts for understanding the global environment and how to apply them to enhance your organization’s performance. At the end of this course you should be able to:

+ List examples of diversity in your workplace.
+ Describe and contrast how US business culture differs from the prominent cultures of Africa, Asia, Europe, Latin America, and the Middle East.
+ Explain the importance and challenges of building trust and alliances in a changing global business environment.
+ Define what is meant by a cross-functional team and how they can benefit an organization.
+ Describe the pros and cons associated with the use of virtual teams and the common methods of communicating.