Change can provide an opportunity rather than a problem. It brings a chance to involve others in planning and implementing change, which is more productive than managing employee resistance to change. As a leader, you are responsible for managing these processes in your sphere of influence.
This course covers essential tools and concepts for understanding, supporting, and managing change in your organization. At the end of this course you should be able to:
+ Communicate effectively about the change process.+ Involve others in planning and executing change.+ Overcome resistance to change.+ Recover from disruptions caused by change.+ Connect change to positive performance outcomes.