Stakeholders, the people affected by a project’s outcome, account for 90 percent of project risk. Thus, knowing how to manage stakeholder expectations is key to your success as a project manager. What do stakeholders need to know? What medium should you use to communicate with them and how often should you do so?
This course gives you the skills to navigate these and the other common challenges associated with stakeholder management. At the end of this course, you should be able to:
+ Understand the importance of a formalized project management methodology.+ Know how to conduct stakeholder analysis.+ Know how to construct a stakeholder management plan.+ Be able to identify the key elements of good communication.+ Know how to construct a communication management plan.
Wesley E. Donahue, Ph.D., PE, PLS, PMP, 6σ Black Belt (This email address is being protected from spambots. You need JavaScript enabled to view it.), is the course Master Instructor. Formerly, he was the director of Penn State Management Development, a self-supporting provider of education and training services to business and industry clients around the world. Before joining Penn State, he was co-founder and executive vice president of a manufacturing and specialty engineering firm; manager of corporate development and international manager of technology for a Fortune 200 company; and, professional associate of a worldwide provider of technical management professional services.
